we hereby wish to complain that your staff promised to deliver the cargo at 6pm yesterday 1st Aug 2011.
Today when schedule with Mr. Nazri (tel:1-800-742-5877) He lied to me that the delivery person came to our office at 1pm on 1st August 2011 and our office was clese. I told him that our office is never closed, as we are having a retail outlet and there are always staff in the office. Kindly take action against this staff.
I even asked him to commit the delivery time today and he keep telling me that he cannot confirm the time. Which is very un-professional of UPS.
Kindly take this email very seriously. As we need the cargo before 1pm. to delivery to our customer will not acept the goods and we will claim all damages from your company.
Plase be eficient in your service.
Himawari (M) Sdn Bhd
Lot 3.40 - 3.42, 3rd Floor
88 Jalan Raja Chulan
50200 Kuala Lumpur
Tel : 603 - 2148 3494
Fax : 603 - 2142 6245
Email : firstname.lastname@example.org
Website : www.himawari.com.my
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